Corporate policy

Pursuing satisfaction

Key to corporate policy is Customer Satisfaction which is mainly pursued through the supply of innovative, high quality products at competitive prices. The main operational criteria adopted by Adler S.p.A. are:

Customers

  • Partnership
  • Fair business practice
  • First class service

Suppliers

  • Identification and management of a selected group of top class suppliers who will effectively contribute to Adler's customer satisfaction
  • Long-lasting relationships
  • Clearly understood delivery guidelines

Public Administration

  • Correctness
  • Transparency
  • Compliance with the laws and regulations in force from time to time in all countries where Adler operates

Human Resources

  • Dynamic environment which promotes both professional and personal growth
  • Encouragement to exercise a strong sense of individual responsibility to the environment and the communities where Adler operates

Quality

  • Supply of products at quality standards requested by customers and markets respectively, in continuous improvement

Logistics

  • Timely deliveries
  • EDI system
  • Where possible, use of recyclable packing

Environment

  • Environmental awareness
  • Low environmental impact solutions
  • Compliance with the laws in force from time to time in all countries where Adler operates