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CORPORATE POLICY |
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Key to corporate policy is Customer Satisfaction which is mainly pursued through the supply of innovative, high quality products at reasonable prices. The main operational criteria adopted by Adler are:
• Customers
- partnership
- fair business practice
- first class service
• Suppliers
- identification and management of a selected group of top class suppliers who will effectively contribute to
Adler customer satisfaction
- long-lasting relationship
- clearly understood delivery guidelines
• Public Administration
- correctness
- transparency
- compliance with the laws and regulations in force from time to time in all countries where Adler operates
• Human Resources
- dynamic environment which promotes both professional and personal growth
- encouragement to exercise a strong sense of individual responsibility to the environment and the
communities where Adler operates
• Quality
- Supply of products at quality standards requested by customers and markets respectively, in
continuous improvement
• Logistics
- timely deliveries
- EDI system
- where possible, use of recyclable packing
• Environment
- environmental awareness
- low environmental impact solutions
- compliance with the laws in force from time to time in all countries where Adler operates |
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